Effective Date: January 14, 2026

Last Updated: January 14, 2026

Welcome to Sustainable Lifestyle Inc. ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of www.sustainablelifestyleca.com ("Site") and any related services, products, or features offered by Sustainable Lifestyle Inc.

By accessing or using the Site, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws in Canada. If you do not agree with these Terms, you may not use the Site.

1. Eligibility

You represent and warrant that:

• You are at least 18 years old; and
• You are legally capable of entering into binding contracts.

If you are using the Site on behalf of a business, you represent that you have legal authority to bind that business to these Terms.

2. Account Registration

Some features of the Site may require registration. You agree to:

• Provide accurate, current, and complete information;
• Maintain the confidentiality of your account credentials;
• Be responsible for all activities conducted under your account.

We may suspend or terminate accounts that violate these Terms or pose security risks.

3. Orders and Payment

By placing an order, you offer to purchase a product subject to these Terms.

Pricing

• All prices are listed in Canadian Dollars (CAD) and are inclusive of applicable taxes where required.
• Prices may change without notice.

Payment

• We accept the payment methods displayed on the Site at the time of purchase.
• You authorize us to charge your payment method for the total cost of the order (including taxes and shipping, when applicable).

4. Shipping and Delivery

Please review our Shipping Policy for details on shipping timelines, carriers, costs, and delivery expectations specific to Canada.

Delivery estimates are not guarantees.

5. Returns, Refunds & Exchanges

All orders are subject to our Return & Refund Policy, which is incorporated by reference.

If you have concerns about a product, please contact us promptly at:

📧 support@sustainablelifestyleca.com

6. Halal Claims & Product Information

Our products, including Halal Collagen, are represented to the best of our knowledge as Halal and compliant with applicable standards. You acknowledge that:

• Product descriptions and benefits are provided for informational purposes;
• We do not guarantee results; and
• Manufacturer details (e.g., ingredients) are subject to change and should be confirmed on the product packaging.

7. Intellectual Property

All content on the Site — including text, graphics, logos, images, and product descriptions — is owned or licensed by Sustainable Lifestyle Inc. and protected by Canadian and international intellectual property laws.

You may not:

• Reproduce, distribute, or create derivative works without express written permission; or
• Use our trademarks without consent.

8. Prohibited Use

You agree not to use the Site for:

• Fraudulent or unlawful purposes;
• Harassment or abuse of other users;
• Distributing harmful software or content; or
• Anything that harms our systems or reputation.

9. Disclaimers

THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We disclaim:

• Any implied warranties of merchantability, fitness for a particular purpose, or non-infringement;
• That the Site will be uninterrupted, secure, or error-free;
• That product benefits, if described, are guaranteed.

10. Limitation of Liability

To the fullest extent permitted by law, Sustainable Lifestyle Inc., its affiliates, and suppliers are not liable for:

• Indirect, incidental, special, punitive, or consequential damages;
• Loss of profits, revenue, data, or reputation;
• Any damages arising from your use of — or inability to use — the Site or products.

Our total liability does not exceed the amount you paid for the product at issue.

11. Indemnification

You agree to defend, indemnify, and hold harmless Sustainable Lifestyle Inc., its officers, directors, employees, and agents from any claim, loss, liability, or expense arising out of:

• Your use of the Site;
• Violation of these Terms;
• Your infringement of intellectual property or other rights.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the laws of Canada.

You agree that all disputes will be exclusively resolved in courts located in Ontario, Canada.

13. Termination

We may suspend or terminate your access — with or without notice — for violation of these Terms or any unlawful or harmful behavior.

Sections that by their nature survive termination (e.g., Intellectual Property, Limitation of Liability) will continue in effect.

14. Changes to These Terms

We may update these Terms at any time. Updated Terms take effect when posted. Your continued use of the Site constitutes acceptance of the updated Terms.

📧 Contact Us

For questions, please contact:

© 2026 Sustainable Lifestyle Inc. All rights reserved.