Your privacy and trust matter to us

Effective Date: January 14, 2026
Store: Sustainable Lifestyle Inc.
Website: www.sustainablelifestyleca.com

By using our website, you consent to the practices described in this Privacy Policy.

📋 1. Personal Information We Collect

We may collect the following types of personal information when you visit or make a purchase from our Site:

• ✓ Name
• ✓ Billing and shipping address
• ✓ Email address
• ✓ Phone number
• ✓ Payment information (processed securely by third-party providers; we do not store full payment details)
• ✓ Order history and purchase details
• ✓ IP address, browser type, and device information

🔍 2. How We Collect Information

We collect personal information when you:

• • Place an order or create an account
• • Subscribe to emails or promotions
• • Contact us for customer support
• • Browse our website (via cookies and similar technologies)

💼 3. How We Use Your Information

We use your personal information to:

• → Process and fulfill orders
• → Communicate order confirmations, shipping updates, and customer service responses
• → Improve our website, products, and services
• → Send marketing emails (you may unsubscribe at any time)
• → Prevent fraud and ensure site security
• → Comply with legal and regulatory requirements

✅ 4. Consent

By providing your personal information, you consent to its collection, use, and disclosure as described in this policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.

🤝 5. Sharing Your Information

We may share information with trusted third parties only as necessary to operate our business, including:

• • Payment processors
• • Shipping and fulfillment partners
• • Shopify and related service providers
• • Legal or regulatory authorities when required by law

💡 All third parties are required to protect your information and use it only for authorized purposes.

🔒 6. Payment Information

Payments are processed securely through third-party payment providers (e.g., Shopify Payments, Stripe, PayPal).

We do NOT store credit card numbers or full payment details on our servers.

🍪 7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• ✓ Enable website functionality
• ✓ Analyze site traffic and performance
• ✓ Improve user experience

⚠️ You may adjust your browser settings to refuse cookies; however, some features of the Site may not function properly.

📧 8. Marketing Communications

If you opt in to receive marketing communications, we may send promotional emails or updates.

You can unsubscribe at any time by:

• 1. Clicking the "unsubscribe" link in our emails
• 2. Contacting us directly

👤 9. Access & Correction

Under Canadian law, you have the right to:

• ✓ Access your personal information
• ✓ Request corrections to inaccurate or incomplete information

To make a request, please contact us using the details below.

📅 10. Data Retention

We retain personal information only as long as necessary to:

• • Fulfill the purposes outlined in this policy
• • Meet legal, accounting, or regulatory requirements

🛡️ 11. Security Safeguards

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:

• ✗ Unauthorized access
• ✗ Loss
• ✗ Misuse
• ✗ Disclosure

⚠️ However, no method of transmission over the internet is 100% secure.

🔗 12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

👶 13. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

📝 14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

📧 15. Contact Information

If you have questions, concerns, or requests regarding your privacy or this policy, please contact: